Answers Before You Ask
Everything teams want to know about workforce visibility, privacy, billing, and security — in plain language. Still curious? We’re one message away.
Frequently Asked Questions (FAQs)
Answering your most common queries, one at a time. For everything else, we're just a call away.
How does TruTimer support remote and hybrid teams without micromanaging?
By giving everyone the same source of truth, not by watching keystrokes. Tracking runs in the background and ties hours to tasks and clients automatically, so managers see progress and capacity — never a surveillance score. Team members get private wellness prompts when they're overloaded; whether to escalate is their call.
What are TruTimer's key integrations with common project management tools?
TruTimer integrates seamlessly with popular tools like Jira, Asana, Trello, Monday.com, Slack, and more. These integrations allow automatic time tracking linked to tasks and projects.
How does TruTimer provide verifiable data for client billing and timesheets?
TruTimer captures activity screenshots, app usage data, and precise time logs that serve as verifiable proof of work. This data can be exported for client billing and timesheet reporting.
Does TruTimer compromise employee privacy or damage team trust?
No. TruTimer is built with privacy-first principles. Screenshots and monitoring are optional, configurable by admins, and employees are always aware when tracking is active.
How does TruTimer help us improve team productivity and project profitability?
By providing real-time insights into how time is spent, TruTimer helps identify inefficiencies, optimize resource allocation, and ensure projects stay on budget.
What data security measures does TruTimer have in place to protect our organization's information?
TruTimer encrypts data in transit and at rest, isolates every tenant's data, and secures device access with client certificates and obfuscated payloads. Role-based access controls let you decide exactly who sees what.
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